After-sales service


Programme support

From the beginning of the cooperation, the technical team of Dijie will comprehensively evaluate and customize the solution. In all aspects of the project operation, professional engineers will provide analysis, simulation and testing services for the project to ensure the smooth and efficient implementation of the plan.

Technical Support

The better use of products is inseparable from a professional and efficient technical support team. Jiedi continues to provide users with open and friendly technical guidance. The support provided includes equipment installation and commissioning, field service, robot expansion, upgrade and modification, remote technical support, etc.

Technical Training

In order to improve the understanding and application ability of our partners, we will provide regular technical training from shallow to deep. According to the different needs of partners, provide standardized and customized training, the perfect combination of theory and practice, making it a technical expert in the field of intelligent sorting.

After-sales service

Dejie provides a fast after-sales service mechanism to provide customers with the most professional after-sales service for 7*24 hours. You can contact our professionals by phone or email to seek online services.